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What are your return policies outside of Germany?

Topic: Returns & Refunds

Every delivery (except freight deliveries) to the 27 EU countries* comes with a return label. Items can be exchanged within 30 days and there are no return costs.

Returns from the UK and Switzerland can be requested via say@hi-werns.com.

*Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Italy, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, Spain, Czech Republic, Hungary, Cyprus