Why has my order been sent back?
We’re very sorry that there was a problem with your delivery.
- The parcel was refused on delivery.
- Our delivery partner was unable to access your address, even after several attempts.
- The delivery address was incomplete or incorrect.
- The parcel was damaged en route.
- The order was not collected from the branch within 10 days.
It may take a while before the parcel arrives back at the warehouse and can be sent out to you again. We will try to process it as quickly as possible.
Delivery
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Problems with Order
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